Customer Services Assistant Southampton, England
Job description
Do you like helping people? Are you welcoming and friendly?
Come and join our University of Southampton Library Customer Services team based at Health Services Library, within Southampton General Hospital. The library offers indispensable services to NHS staff, University students and staff. You could be talking to a medical student one moment and a consultant surgeon the next. The support you give could help them provide life changing medical care.
You don’t need to know anything about libraries, medicine or have a love of books. Full training will be provided. We are looking for someone who is welcoming and friendly, puts customers first and who enjoys helping people.
If you have customer services experience already and are looking for a new direction, then this might be just the place for you.
If you haven’t worked in customer services before, don’t let that stop you from considering this role – this might be your hidden talent.
If you are the successful candidate, then your hours will be Monday-Thursday 07:45-14:15, which is 26hrs per week. Your salary will be between £23,149-£24,715 (pro rata).
The University offers a generous annual leave allowance and numerous Staff Benefits.
There will be a requirement to work at other University site libraries at times, to help maintain a broader, successful customer service.
If you have any questions about the role, please email [email protected].
Further details:
- Job Description and Person Specification
As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.
Apply by midnight on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.
