Customer Services Assistant Hartley, South East England, England
Job description
We have an exciting opportunity to join the Front of House Team at Hartley Library as a Customer Services Assistant on the Highfield Campus. The successful candidate will deliver a high quality and professional customer service to everyone who interacts with any of our Library services. They will form part of the University Library Enquiries team where they will answer customer queries in person, over the phone and in an online environment.
Salary is between £22,149 - £23,715 pro rata per annum. The successful candidate will be entitled to 20 days annual leave per year plus University Closure Days, a contributory pension scheme and a structured training programme.
This position is being offered on a part-time (26 hours per week), permanent basis.
The following shift pattern is available:
Monday-Thursday 13:45 – 20:15
We are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We select candidates based on merit and ability and aspire to thrive in the diversity of our workforce. We welcome applications from all candidates with an interest in the role and those who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian, and Minority Ethnic communities, people who identify as LGBTQ+, and people with disabilities.
Working at the University of Southampton:
Check out the staff benefits and why you should join us at The University of Southampton!
Application Procedure
The application deadline is midnight on the closing date stated above. If you need assistance, call Recruitment on +44 (0) 23 8059 2750, or email [email protected]. Quote reference 2178523KX on all correspondence.
Further details:
- Job Description and Person Specification
We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value the diversity of our community and are willing to play their part in supporting the mission of inclusivity.
Please note that applications from agencies will not be accepted unless indicated in the job advert.
