Customer Services Advisor

Customer Services Advisor Manchester, England

The University of Manchester
Full Time Manchester, England 22662 - 24285 GBP ANNUAL Today
Job description

Customer Services Advisor Role Advert

  • Do you have experience of working in a busy retail or hospitality role?
  • Are you looking for a new challenge?
  • Ever thought about working in a library?

Maybe the thought of working in a library hasn’t occurred to you before, but if you are an outgoing team player who loves working with people, providing a friendly welcome and excellent customer service, then our Customer Service Team at The University of Manchester Library could be the opportunity for you! We work in a proactive, fast paced Customer Service environment, providing a front-line service across several different sites, together with online customer interactions and we’re looking for people to join our team.

We are recruiting for the role of Customer Services Advisor, a 35 hour a week role requiring the working of a shift pattern. There are three vacancies.

If you require further information we are holding on campus and online Open Day sessions so you can come and find out more about the role, meet the Customer Services Team and ask any questions.

On Wednesday 1st March 2023 we are holding an in person Open Day session from 10am to 4pm in the University of Manchester Main Library. There is no need to book just come along. You do not need to attend the whole session.

The location of the Main Library (number 55) can be found at: - display.aspx (manchester.ac.uk)

Don’t worry if you are not able to come along, we are also holding two online introductory sessions on Friday 3rd March 2023 11am-12pm and 2pm-3pm. You do not need to attend both sessions.

If you would like further details about our online sessions, shift patterns, shortlisting or interviews please contact: -

Debbie Allan

[email protected]

We look forward to meeting you.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Debbie Allan

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Customer Services Advisor
The University of Manchester

www.manchester.ac.uk
Manchester, United Kingdom
Nancy Rothwell
$500 million to $1 billion (USD)
10000+ Employees
Company - Public
Colleges & Universities
Education
1824
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