Customer Services Advisor Norwich, England
Job description
Customer Services Advisor
16 hours, 52 weeks per year, working days will be Tuesday and Thursday, hours will vary between 8am and 6pm
£20,103 - £21,628 per annum pro rata, (£8,693 - £9,352 actual per annum)
You will be an active member of the Registry team predominantly based at City College Norwich, Ipswich Road and you will be required to work at the Higher Education site at Norfolk House, Exchange Street on occasions. You will be responsible for ensuring enquiries are dealt with effectively and efficiently across the campuses. Candidates should have experience of working in a busy reception environment and of using IT packages (with good data entry, speed and accuracy).
The role will involve receiving and directing visitors, answering telephone calls and live chat enquiries, giving general information about the college, supporting College Open Days and assisting with general clerical duties.
To apply please visit https://www.ccn.ac.uk/contact-city-college-norwich/work-at-ccn/ **Applicants must complete a full application to be considered for the role
Closing date for applications: Wednesday 26 April 2023 at Midnight
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £20,103.00-£21,628.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- On-site parking
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 26/04/2023
Reference ID: RCCN001433
