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Job description

Trafford Park
Hybrid
Office Hours
£23,000

_ About the Role _

This new role will encompass a range of key customer service activities providing provisioning support to channel partners, across a range of Broadband, WLR, IP Telephony and Mobile Products.

The position sits within the existing fast paced and high growth support desk where you will be responsible for handling customer enquiries via call, email and eChat.

Agents will be responsible for managing the completion of end-to-end provisioning activities to SLA, keeping the customer informed throughout the process.

Job Type: Full-time

Pay: From £23,000.00 per year

Benefits:

• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person