Customer Service Support Advisor

Customer Service Support Advisor Trafford Park, England

Uniting People
Full Time Trafford Park, England 23000 GBP ANNUAL Today
Job description

You will be joining an award winning and leading organisation within the communications industry. Our client is looking for customer focused and ambitious candidates to join their specialist teams to continue to provide their customers with a 1st-class service. The position sits within an existing fast paced and high growth support desk where you will be responsible for handling customer enquiries via call, email and eChat.

You will be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.

  • You will thrive in an environment where you are trusted to be work smart and work hard without micro management.
  • You will have excellent IT Skills, as well as a familiarity with general Customer Service handling & CRM systems.
  • You’ll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a first-class customer experience at all times
  • You’ll have a good technical understanding and a logical approach to resolving diagnostic issues.
  • Ideally, you’ll have experience of providing technical customer support

Benefits:

  • 25 days holiday, with the option to buy and sell holidays plus Bank Holidays
  • Company bonus - potential to earn a bonus based on personal and company performance
  • Pension scheme
  • Life assurance
  • Income protection
  • Childcare vouchers and paid paternity leave
  • Enhanced maternity / adoption payment and return to work bonus
  • Online discounts
  • Paid time off for volunteering initiatives

Monday- Friday Office Hours 37.5hours per week

Hybrid Role/ 2 days per week

£23,000 salary

Job Types: Full-time, Permanent

Pay: From £23,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking
  • Store discount

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Trafford: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)

Work Location: One location

Customer Service Support Advisor
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
Related Jobs

All Related Listed jobs

Restaurant Crew Member
Burger King - BKUK Group Ayr, Scotland 9.5 GBP HOURLY Today

To pull it off we need Restaurant Crew Members with fire in their belly who want to commit to the cause of go Whopper or go home!

delivery driver
Johnsons1871 Derby, England 12.5 - 11.875 GBP HOURLY Today

Job Role


Moving household and office furniture and other items to new premises or via storage.
Working in small...

Trainee Croupier
Genting London, England 23650 GBP ANNUAL Today

Be able to pass a DBS check in order to obtain a gaming licence (no criminal record). Discounts across the wider Genting UK brand. Must be over 18 years old.

Warehouse Operative
Bailey Employment Services Ltd Doncaster 10.8 - 16.2 GBP HOURLY Today

Packing items ready for dispatch to customers. Picking orders using handheld scanners. Achievable performance-related bonus of up to 2.50 per hour once trained

Primary School Teaching Assistant - Level 2 - Cwmbran
Prospero Teaching Pontnewydd 80 - 81 GBP day Today

PROSPERO TEACHING

SEN Teaching Assistant - Level 2 - Cwmbran

As one of the fastest growing...