Customer Service / Service Assistant

Customer Service / Service Assistant London, England

The Air Conditioning Company
Full Time London, England 25000 - 30000 GBP ANNUAL Today
Job description

The Air Conditioning Company are looking for an intelligent, enthusiastic individual to work within our service and maintenance department.

Your role will include:

- Speaking to prospective and existing customers over the phone and occasionally face-to-face

- Creating quotations

- Customer relations management

- Scheduling engineer appointments

- Liaising directly with our engineer teams

- Data entry

- Handling of confidential information and works costing

- Liaising with suppliers and ordering stock for the warehouse

You must:

- Be fluent in both oral and written English

- Be well-spoken, with an excellent telephone manner

- Be IT literate and highly proficient fluent in Microsoft Office

- Be highly numerate with fine attention to detail

- Be hard-working and able to work independently and as a team

- Be reliable and preferably live within 30 minutes of our offices in NW7

- Have strong organisational and sales skills

It would be a huge advantage if you have prior experience in the air conditioning industry or building trade and managing mobile teams. Full training will, however, be provided.

Application:

Please e-mail with your CV and covering letter.

Office hours are 8:45 - 5:30 Monday to Friday.

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Schedule:

  • Monday to Friday

COVID-19 considerations:
Working from home when necessary.

Education:

  • A-Level or equivalent (preferred)

Experience:

  • customer service: 3 years (preferred)

Work Location: One location

Reference ID: admin

Customer Service / Service Assistant
The Air Conditioning Company

Related Jobs

All Related Listed jobs

Paralegal
DMH Stallard Brighton, England 20059 - 23342 GBP ANNUAL Today

Deal with general telephone enquiries and resolve specific enquiries, receive and relay messages to and from clients and other professionals on behalf of fee

Night shift cleaner required Immediate start - Southampton Shirley
ecoSense Cleaning Southampton, England 10.42 GBP HOURLY Today

You can request up to 2 weeks' pay early*. All staff have full use of our award-winning staff app that allows you to control your employment with ecoSense.

Data Scientist
Product Madness Inc London, England Today

We always think from the customer's perspective - be it players or internal customers. 250 Work from home allowance to set up your home office.

Medical Education Fellow
Dartford and Gravesham NHS Trust Dartford, England 37068 - 48637 GBP ANNUAL Today

Participate in the development and teaching of new and existing teaching courses, for postgraduate and undergraduate trainees, including simulation programmes.

Sales Assistant - Part Time
Superdry Truro, England Today

Make customers feel amazing and deliver the ultimate Superdry experience. Support the store team to deliver the highest standards across every aspect of store