Customer Service / Service Assistant

Customer Service / Service Assistant London, England

The Air Conditioning Company
Full Time London, England 25000 - 30000 GBP ANNUAL Today
Job description

The Air Conditioning Company are looking for an intelligent, enthusiastic individual to work within our service and maintenance department.

Your role will include:

- Speaking to prospective and existing customers over the phone and occasionally face-to-face

- Creating quotations

- Customer relations management

- Scheduling engineer appointments

- Liaising directly with our engineer teams

- Data entry

- Handling of confidential information and works costing

- Liaising with suppliers and ordering stock for the warehouse

You must:

- Be fluent in both oral and written English

- Be well-spoken, with an excellent telephone manner

- Be IT literate and highly proficient fluent in Microsoft Office

- Be highly numerate with fine attention to detail

- Be hard-working and able to work independently and as a team

- Be reliable and preferably live within 30 minutes of our offices in NW7

- Have strong organisational and sales skills

It would be a huge advantage if you have prior experience in the air conditioning industry or building trade and managing mobile teams. Full training will, however, be provided.

Application:

Please e-mail with your CV and covering letter.

Office hours are 8:45 - 5:30 Monday to Friday.

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Schedule:

  • Monday to Friday

COVID-19 considerations:
Working from home when necessary.

Education:

  • A-Level or equivalent (preferred)

Experience:

  • customer service: 3 years (preferred)

Work Location: One location

Reference ID: admin

Customer Service / Service Assistant
The Air Conditioning Company

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