Customer Service & Sales Advisor Trowbridge, England
Job description
Who are we?
Platinum Motor Group is a family owned business established in 1976. We offer an astonishing range of new and approved used cars and light commercials, servicing and repairs plus genuine parts & accessories from the Vauxhall, Renault, Toyota, Nissan, Skoda, Hyundai and Dacia brands and serving many customers from our dealerships in and around Bath, Trowbridge, Chippenham and Frome.
We are seeking talented individuals to join our team as Customer Service & Sales Advisors at our Trowbridge branch.
Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.
About the role:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner. This is a permanent, full-time position. Experience in the automotive sector is not essential, as all training is provided to support your success in the role.
Responsibilities day to day:
- Welcoming guests into the showroom, and engaging with them to discuss requirements
- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
- Co-ordinate and work alongside the sales manager
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork
About you:
Essential:
- Full UK manual driving licence
- Customer centric attitude
- Excellent customer service skills & proven ability to build a strong rapport with customers
- Flexible and ability to work evenings and weekends (on a rota basis)
Desirable:
- 2 years’ experience in a customer-facing service role
- Previous retail sales experience
Benefits
- Clear career progression and management development opportunities
- £30,000 OTE
- Pension
- Holiday
Application procedure
Successful applicants must be available all day to attend an interview session on Tuesday 7th March based at an offsite location. Please note we are unable to offer alternative dates or times.
Job Types: Full-time, Permanent
Salary: Up to £30,000.00 per year
Supplemental pay types:
- Commission pay
Experience:
- Customer service: 2 years (preferred)
Licence/Certification:
- Full UK manual drivers licence (required)
Work Location: One location
