Job description
We're looking for a Customer Service Representative who has experience dealing with technical and customer service issues. The successful candidate will be on the front lines of our organization interacting with customers to ensure they have an excellent experience. Collecting and documenting customer feedback is crucial to improving relationships with our customers, so we're looking for a self-motivated candidate who can work well in a dynamic environment.
Responsibilities:
- Listen to and address concerns from customers.
- Provide accurate information to customers.
- Maintain a positive attitude toward customers.
- Demonstrate professionalism in all interactions with customers.
- Listen to and address concerns from co-workers and management.
- Provide accurate information to co-workers and management.
- Maintain a positive attitude toward co-workers and management.
Job Type: Full-time
Salary: £19,500.00-£21,500.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Ability to commute/relocate:
- LYTHAM ST. ANNES: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Expected start date: 02/05/2023