Customer Service Representative

Customer Service Representative Newbury, England

Aligra
Full Time Newbury, England 28000 GBP ANNUAL Today
Job description

We are now hiring Customer Service Representative for our busy automotive client based in Newbury. This is a full-time, temp-to-perm position.

The right candidate will be required to work within the Order Management team and be responsible for managing the order to delivery process effectively, ensuring on time delivery is achieved.

Schedule:

  • 08:30am to 17:00pm Monday to Thursday
  • 08:30am to 13:00pm Friday

Pay:

  • £30,000 per annum

Duties include but are not limited to:

  • Entry of orders onto the order management system.
  • Confirming orders and keeping customers informed of progress as appropriate.
  • Liaise closely with Planning to ensure customer orders are prioritised and progressed appropriately
  • Proactively inform customers of order / shipment discrepancies.
  • Build and maintain effective working relationships with key customers to constantly improve information flow.
  • Maintain accurate and up to date customer profiles.
  • Work with other members of the Supply Chain function to identify issues, propose solutions and take part in projects to improve operational efficiency.

Requirements:

  • Educated to GCSE level – 4 grades C or above including English and Maths
  • European language skills are advantageous.
  • Good working knowledge and experience of using Order management systems.
  • Experience of delivering results through cross-functional working.
  • Competent IT Skills.
  • Inter-personal skills including excellent communication skills.
  • Excellent telephone manner.
  • Knowledge of a Customer Service environment ideally within Automotive.
  • Self motivated.
  • Flexible approach to work.

If you are interested in this position, please apply today with the chance to start immediately or contact our Newbury branch on 01635 937 777 for further information.

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Accountancy & Finance, Professional & Executive, Automotive and Transport & Logistics sectors.

Job Types: Full-time, Permanent

Salary: £30,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location: One location

Reference ID: NEW-CSRN

Customer Service Representative
Aligra

https://aligra.co.uk/
Swindon, United Kingdom
Mark Neilson
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Staffing, Recruitment & Subcontracting
2007
Related Jobs

All Related Listed jobs

Senior Business Analyst - All locations considered
Novuna Leeds, England 57000 GBP ANNUAL Today

Working with key stakeholders to ensure successful delivery of change through the project lifecycle. Full wellbeing package including BUPA, digital GP service,

Software Developer apprentice
ESTIO TRAINING Exeter, England 15000 - 18000 GBP ANNUAL Today

Liaising with customers to understand their requirements and projects. Undertake unit testing of solutions, with appropriate levels of test code coverage, to

Health Care Assistant
Langworthy Medical Practice / The University of Salford Medical Centre Salford, North West England, England 11.78 GBP HOURLY Today

Own transport as will be required to work across both sites and provide home visits. Demonstrate due regard for safeguarding and promoting welfare of children.

Retail Adviser - 20hrs per week - Altrincham
Vodafone Altrincham, England 9.5 GBP HOURLY Today

In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.

Waiter/Waitress
Greene King Warrington, North West England, England 15895 - 17957 GBP ANNUAL Today

Competitive hourly rate with the chance to earn tips on each shift. Up to 33% discount across all our sites for you and your friends and family.