Customer Service & Reception Assistant Leicester, England
Job description
Customer Service & Reception Assistant
ARE YOU RELIABLE, EFFICIENT & GIVE GREAT CUSTOMER SERVICE?
IF THE ANSWER IS YES THEN BRAUNSTONE TOWN COUNCIL WANTS YOU.
HOURS: Part-time, 1043 hours per annum, average 20 hours per week
GRADE: NJC Scale points 8 – 11 (based on 1043 hours: £12,311 - £13,002)
CONTRACT: Permanent (subject to 6 month’s probation)
CLOSING DATE: 9.00 am, Monday 24thJuly 2023
INTERVIEW DATE: Friday 28th July 2023
Braunstone Town Council is looking for a reliable, enthusiastic person that enjoys Customer Service and is willing to go that extra mile.
You will be the first point of contact at our busy reception desk, liaising with all visitors, including dealing with the needs and requirements of hirers, operating a computerised booking system, logging and chasing up queries, politely, professionally, confidentially and efficiently.
To be successful in this role, it is essential that you have a proactive approach, are flexible with your shift patterns, you are willing to work at either of the Council’s Centres and able to provide cover for both holidays and sickness.
Application Forms (CVs not accepted) and further details are available on our website: www.braunstonetowncouncil.org.uk and from Braunstone Civic Centre.
Tel: 0116 289 9270.
Email: [email protected]
For an informal discussion about the role please contact Laura O’Connor on
0116 2890045 Email: [email protected]
Braunstone Town Council is an Equal Opportunities Employer
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £12,311.00-£13,002.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service (required)
- Administrative experience (required)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 24/07/2023
