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Job description

Information Centre Assistant
Betws-y-coed, Conwy County
Seasonal

About Us

Snowdonia National Park Authority protects the natural beauty, wildlife and cultural heritage of Eryri National Park. Covering 823 miles of diverse landscape, the Park is home to over 26,000 people, the highest mountain in Wales and the largest natural lake in Wales.

We are now looking two Information Centre Assistants to join us on a part-time basis for a fixed-term contract.

The Benefits

• Salary of £20,812 - £21,968 per annum (pro rata)
• Pension
• Holiday Allowance (24 days) (pro rata)
• The chance to work in an area of outstanding natural beauty

The Role

As an Information Centre Assistant, you will be responsible for providing guidance and assistance to our visitors about the area, promoting the safe and responsible use of the Eryri National Park.

You’ll respond to a range of enquiries, especially those about the local area, both face to face and online. You’ll promote local attractions, encourage respect and appreciation of the special qualities of the park and champion the work of the National Park Authority.

Assisting with building our online presence, you’ll contribute stories and information to be used as content for our corporate social media accounts.

You’ll support the day-to-day maintenance and running of the centre, updating visitor information, selling goods, and replenishing stock and ensuring it is clean and tidy.

Additionally, you will:

• Assist the Commercial Manager to promote the centres
• Assist at local events, shows and exhibitions
• Support educational and health & wellbeing activities
• Book accommodation and record vacancies
• Assist with staff rotas

About You

To be considered as an Information Centre Assistant, you will need:

• The ability to speak Welsh and English fluently
• Local knowledge and an enthusiasm for the qualities of the National Park and the area
• A good knowledge of Wales’s geography and attractions
• Excellent written and verbal communication skills
• Basic IT skills

The closing date for this role is the 3rd March 2023.

Other organisations may call this role Customer Service Assistant, Tourist Centre Assistant, Visitor Centre Assistant, Visitor Experience Assistant or Visitor Information Assistant.

So, to join our amazing organisation in a rewarding role as an Information Centre Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.