Customer Service & Operations Analyst

Customer Service & Operations Analyst Southend-on-Sea, England

Alexander Mann Solutions (AMS)
Full Time Southend-on-Sea, England 12.41 GBP HOURLY Today
Job description

Job description - summary


Are you looking for a role that can really make a difference?

Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.

Benefits:

  • Training to be provided
  • Free access to UnMind – a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
  • Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services

AMS is currently seeking self-motivated individuals for a Clerical Officer role with a UK leading bank based in Southend On Sea.

Hours Per Week: 28 hours
Start Date: ASAP
Location: Southend on Sea (Office Based)
Shifts: Tuesday – Friday 0830-1630
Pay Rate: £12.41 per hour

The Role:
A Clerical Officer role who will be based within an Overseas Clearing Team where you will be responsible for processing foreign cheques in multiple currencies, following standard operating processes, ensuring accuracy and compliance to important risk related controls.

The successful candidate will have access to multiple systems such as back office, automated tools, propay, intellimatch and intellitracs to support customer outcomes.

The role holder will work with multiple stakeholders to work through escalations and working within agreed SLA.


Job Reference: NWG01187

Customer Service & Operations Analyst
Alexander Mann Solutions (AMS)

www.weareams.com
London, United Kingdom
David Leigh
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
HR Consulting
1996
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