customer service manager

customer service manager Leicester, England

Quality Service Recruitment
Full Time Leicester, England 35000 - 32000 GBP ANNUAL Today
Job description

Are you looking for your next step within your management career? Do you have experience within the driving, transport & logistics industry? Do you take pride in your work & that of your team?


We have an exiting opportunity to join one of our clients on a permanent basis working in a brand new role as a Customer Service Manager. Working for a highly successful, long established & expanding vehicle collection companies in Leicester your role will be vital to the growth of the business.
About you:


  • You will be a strong manager with at least 2 years experience
  • You will be a people person who can work with, motivate & encourage their staff
  • Excellent customer service skills
  • A solid knowledge of either the car or transport industry is essential for this position
  • Be comfortable dealing with any customer service & driver issues
  • You will be able to get stuck in with the role from the very start to hit the ground running

You will be the vital link between the planning, motorway sections & the operating process. Collaborating with the transport planners & administration team you will have access to appropriate operational & HR Management support but you will be expected to work in an autonomous manner. You will show skills to encourage your staff ensuring that you bring out the best in them.
It is vital that you have an understanding of the car/transport/logistics industry as this will be the basis of any issues that occur. You will deal with & resolve issues in a professional & timely manner. Above all else you will be a manager of the people who can show support, excellent communication & determination on top of your previous knowledge within the industry.
This really is a rewarding role within a fantastic growing business. Company benefits include:
  • Excellent Salary
  • Bonus scheme
  • Incentive programme
  • Weekly Pizza lunches
  • Regular BBQ’s
  • Team building trips
  • Pension

Generally speaking you will work Monday to Friday 08:30 – 17:30 but you will be someone who can be flexible as & when required due to the nature of the business.
Depending on experience you will be paid a salary of £32,000 - £35,000 per year


We are looking for someone who can start as soon as possible.
To be considered for this position please attach a copy of your CV to your application.



About Quality Service Recruitment:

We at Quality Service Recruitment Limited are committed to providing our candidates with a one stop option for your job finding requirements. the process is simple; apply for a role that best suits your needs, we will search our database of clients to find you the role that suits you. Placing you in a role that works for you and for us, is the only option

About Quality Service Recruitment

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.qsrecruitment.com

customer service manager
Quality Service Recruitment

www.qsrecruitment.com
Nottingham, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
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