Find More Than 10K+
United Kingdom Jobs

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Customer Service Executive
Location: Peterborough (PE2 6XE)
Contract Type: Fixed Term Contract (Full-Time) - 6 Months
Shift pattern: Day time Only (Monday – Friday) (37.5 hrs a week only)
Closing Date: 16th June 2023
Criminal Check required: No

PURPOSE OF THE ROLE :
We're currently recruiting for a Customer Service Executive to join our expanding team within our Inside Track contract for major vehicle manufacture . A succeful candidate will manage the day to day event vehicle requests from Inside Track internal events team, client contacts and their third party agencies.

WHAT WE NEED FROM YOU :

• Industry and administrational experience desirbale
• 2 years in customer service role - Desirable
• Strong Interpersonal/communication skills
• Strong organization/planning/prioritization skills
• Computer literate (Microsoft Excel VLOOKUP's etc.)
• Takes ownership with strong problem solving skills

ROLE ACCOUNTABILITIES :

• Matching vehicles to requests, arranging transporters, specification sheets, ad hoc items as requested
• Ensuring systems are updated and all parties communicated to in timely manner
• Manage request sign off procedure ensuring vehicles/transport is booked to correct contract for invoicing.
• Support vehicle ordering to ensure latest models are available for event usage
• Manage Ford of Europe CV fleet, setting up orders, conversions, bookings where required and being main point of contact for client.
• Responsible for Ford vehicle damage administration from return to site damage estimates to customer invoicing and recharging
• Progress chase vehicle preparation with operations ensuring internal KPIs are achieved

DHL BENEFITS:

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• On Site Benefits: Parking
• 25 days holidays Plus bank holidays
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• Yearly free flu jabs and Employee Assistance Programme
• Fully supported ongoing training with our manufacturer partner, to allow career progression.
• We train and develop our staff in a clean environment and a state of art facilities.
• Discount off medical cash plans including cover for dental and eye care
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.