Customer Service Distribution Advisor

Customer Service Distribution Advisor Northampton, England

Travis Perkins plc group
Full Time Northampton, England 20531 - 21174 GBP ANNUAL Today
Job description

Travis Perkins is recognised as one of the UK’s top employers. We now have an opportunity to join our journey of success at our Primary Distribution Hub, Northampton. Our warehouse team is key to the success of making sure the correct products are at the right location at the right time. Our Primary Distribution Hub services over 900 Travis

Perkins owned branches. We, at Travis Perkins work in a dynamic and fast-paced environment with a culture that takes pride in what we do. We work as one team to ensure that the highest and professional standard of service is provided to each customer throughout the Travis Perkins Group.


MAIN DUTIES & RESPONSIBILITIES

  • Answering a high volume of calls and emails from all over the UK branches.
  • Obtain and evaluate all relevant information to handle enquiries.
  • Manage discrepancies daily in a quick and efficient routine.
  • Coordinating returns from customers and ensuring correct credits are applied.
  • To work as part of a high performing team supporting colleagues and to work on an individual basis.


REQUIREMENTS.

  • Good communication skills, both written and verbal.
  • Exceptional telecommunication skills.
  • Good interpersonal skills with the ability to relate to a broad spectrum of individuals.
  • Well organised with the ability to plan workload to achieve deadlines.
  • I.T skills (Data Entry, Google Work)
  • Any previous administrative experience would be an advantage but is not essential as full training will be provided.


WHAT’S IN IT FOR ME?

  • A competitive annual salary.
  • Bonus
  • 22 days Annual Leave + Bank Holidays dependant on length of service
  • Contributory pension
  • Share incentive plan
  • Colleague discount
  • Discounts for more than 1000 retailers, online and on the high street

Customer Service Distribution Advisor
Travis Perkins plc group

www.tpplccareers.co.uk
Northampton, United Kingdom
Nick Robert
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Wholesale
1797
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