Customer Service Consultant

Customer Service Consultant Castle Donington, England

Connells Group
Full Time Castle Donington, England 17884 - 24512 GBP ANNUAL Today
Job description

Job Description


Customer Service Consultant

Castle Donington - £20,000

Countrywide Surveying Services, now part of the Connells Group, operates one of the largest, most trusted property surveying and valuation practices in the UK. We act on behalf of lenders and buyers.

We employ over 700 personnel, comprising over 450 in-house RICS qualified Surveyors covering most UK postcodes including Northern Ireland. We offer a full range of valuation and surveying services, we have unparalleled coverage of the UK property market and are uniquely placed to support customers across the residential property market.”

We are looking for exceptional Customer Service professionals to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby, which is easily assessable by public transport.

About the role:
This is not a sales role so there will be no cold calling but you will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations. You will provide administration support to Surveyors, Regional Management Teams and build / maintain strong client relationships with lender partners. Delivering a proactive, professional, and productive service. Ensuring that you are always delivering service excellence.

Who we are looking for:

  • Excellent customer service skills
  • Flexible approach to working hours as we are open 8am – 8pm Monday to Friday and 9am – 5pm on Saturdays
  • Computer literate i.e., good working knowledge of Microsoft Office applications
  • Someone is who is Committed and reliable
  • Proactive and has a ‘can do attitude’
  • Organised and adopts a structured approach

All round team player, focusing on the accomplishment of team goals as well as individual targets

We offer full induction training as well as support for your ongoing development and progression. This will include informal training programmes as well as more structured learning initiatives. It’s all about making sure you get the satisfaction you need to be at your best.


Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity


Job Reference: S&C00040

Customer Service Consultant
Connells Group

https://www.connellsgroup.co.uk/careers/work-with-us/
Leighton Buzzard, United Kingdom
Unknown / Non-Applicable
10000+ Employees
Company - Private
Real Estate
1936
Related Jobs

All Related Listed jobs

Family Support Worker
Swan Family Centres Limited Croydon, England 11.95 GBP HOURLY Today

Transport and escort children and young people. You must hold minimum level 3 NVQ in Children and Young People or equivalent.

Training Contract - 2024 & 2025
Foot Anstey LLP Bristol, England 21853 - 34332 GBP ANNUAL Today

Why train with Foot Anstey? Foot Anstey is one of the UK's fastest growing law firms. We believe in helping our clients and people achieve their ambitions,

Care Assistant - Care Home
Barchester Healthcare Rochester 10 - 0.00 GBP hour Today

ABOUT THE ROLE
As a Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the...

registered nurse
Hallmark Care Homes Cardiff, Wales 40414 - GBP HOURLY Today

Hallmark Care Homes is a family-run provider of care homes across the UK, we understand the importance of nurturing relationships and...

Weekend cleaner
Bidvest Noonan Folkestone, England 10.9 GBP HOURLY Today

Driving licence ESSENTIAL due location of the eurotunnel site and no public transport this time of the MORNING OR EVENING s please think about the site location