Customer Service

Customer Service Liverpool, England

Adapt (UK) Training Services Limited
Full Time Liverpool, England 20000 - 24000 GBP ANNUAL Today
Job description

  • Responding to customer query
  • Escalating problems to the technical team or other members of the product team
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds
  • Making sales and processing payments, when necessary
  • Performing administrative tasks as assigned by the Supervisor

Job Type: Full-time

Salary: £20,000.00-£24,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Free parking
  • Gym membership
  • Life insurance
  • On-site parking
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 2 years (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Customer Service
Adapt (UK) Training Services Limited

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