Customer Service Assistant - Waverley Station

Customer Service Assistant - Waverley Station Edinburgh, Scotland

Pertemps Network Group
Full Time Edinburgh, Scotland 12.41 GBP HOURLY Today
Job description

Job Description

Customer Service Assistants

With significant investment in its operation throughout Scotland, our client has recently returned its highest satisfaction score from customers, possesses investors in diversity and has twice been accredited as a Top Employer. As an organisation that prides itself on delivering excellent customer service, truly values its employees and has them at the core of what they do, they are looking to expand their team, working in partnership with Pertemps to attract the best talent and recruit a team of highly motivated, flexible and customer focussed people to join them on this journey. We are keen to hear from individuals who are looking to carve out a career providing excellent customer services, ensuring the health and safety and well being of service users and of course keeping Scotland moving.
    £12.41 per hour / £22,586 per year
    Starting April 2023
    6 months temporary contract with potential permanent opportunities
    35 hours per week, with the earliest shift starting at 0615 hours and the latest finish 2300 hours
Main Duties
    Provide customer information as required
    Check tickets and supporting documents and issue tickets where required
    Ensure the safe operation at the Gateline including the surrounding areas
    Assist with customer direction and queue management to ensure control of any build-up of customers and ensure an appropriate passenger flow in each direction
    General health and safety duties
Skills Required
    Must be able to demonstrate resilience in what can be both a rewarding and challenging environment
    A commitment to exceeding customer expectations
    Be a team player and highly proactive
Prior to commencement in this role full professional training and an induction will be provided.

Please apply online now if you tick all the above and we look forward to speaking with you!

Customer Service Assistant - Waverley Station
Pertemps Network Group

www.pertemps.co.uk
Meriden, United Kingdom
Tim Watts
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
Business Consulting
1961
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