Customer Service Assistant (Remote), UK-Based Stoke-on-Trent, England
Job description
Overview
Operations
Full Time
Closes 24/04/23
Stoke-on-Trent
Full Time
Closes 24/04/23
Who we are looking for
A positive, confident and enthusiastic Customer Service Assistant who will be key to supporting our customers in the United Kingdom with their account queries.
We have a fantastic opportunity for you to utilise your invaluable communication skills whilst working from home.
You will respond to a variety of customer account queries and provide an excellent level of service. A fully remote training plan is provided, therefore no prior experience is required.
A private home working environment and a stable internet connection is required; however, we will provide you with the additional equipment to complete the role.
Successful applicants will need to permanently reside in and provide proof of eligibility to work in the UK.
This is a full-time remote role, working hours are between 07:00 and 23:00, working any five days from seven, including evenings, weekends and bank holidays.
The starting salary for this position is competitive, increasing to £23,046 per annum upon successful completion of training. We also provide a generous bonus scheme and a range of other benefits.
The next intakes for successful applicants will be on 12th June 2023 and 24th July 2023.
Preferred skills and experience
Main Responsibilities
Want to become part of the team?
The benefits of working with us
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.
Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
