Customer Service Assistant Multifunctional - Penrith - 12 month Fixed term

Customer Service Assistant Multifunctional - Penrith - 12 month Fixed term Penrith, England

Avanti West Coast
Full Time Penrith, England 27807 GBP ANNUAL Today
Job description

Ready to be part of our Stations Team at Penrith?
If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for. You should be shiny-shoed neat and professional - as well as a good listener and a master of thinking on your feet.
Essentials of the role include:
  • Provide pro-active assistance, information and guidance to all T.O.C's customers. Meet passengers throughout the station, platforms, concourse and all public areas.
  • Such assistance must include seeking out customers with particular travel requirements (e.g. severed connections or help with routine platform interchange), taking the initiative in solving problems and providing reassurance.
  • Ensure the safe and punctual departure of all services in accordance with laid down procedures when required.
  • To be well presented, wear uniforms maintained in good order (including name badges) and trained to have a thorough knowledge of all T.O.C's services and products.
As you can imagine, this is an important role for us so we really need the right person. We don't just want someone who can answer questions, we want a team player who can help customers on their way with a big beaming smile.
Please note this is a safety critical position and you will need to pass a safety critical medical if successful with your application.
Please note this is a 12 month fixed term contract.
Please upload a CV as part of your application.
At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.
Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use

Customer Service Assistant Multifunctional - Penrith - 12 month Fixed term
Avanti West Coast

www.avantiwestcoast.co.uk
London, United Kingdom
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Related Jobs

All Related Listed jobs

Energy Systems Modeller
Zenobē London, England 32000 - 39000 GBP ANNUAL Today

Were building and operating the worlds most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air,

Trust Doctor in Geriatric Medicine (ST1/2 equivalent)
Surrey and Sussex Healthcare NHS Trust Redhill, South West England, England 33790 - 42598 GBP ANNUAL Today

We have a track record for the creation of specialist posts along the non-training route and assisting people getting into training and will be flexible for the

Administrative Assistant - Milton Keynes
Mind, Money & Business Milton Keynes, England 24000 - 28000 GBP ANNUAL Today

The role will involve all aspects of the business, including extensive client support, as well as social media management and supporting the Personal Assistant

Sales Assistant (Part-time)
Toytown Enniskillen, Northern Ireland 4.81 - 9.5 GBP HOURLY Today

Part- Time Sales Assistant for a Toy shop. Previous customer facing experience would be preferred. Role will include, but not limited to: Customer Service, Till

driver
Secure Data Management Ltd Stroud, England 21674 - GBP ANNUAL Today

Location – Aston Down, Stroud (GL6 8HR)

Hours of Work – Full Time - Monday to Friday 9:00am – 5.30pm

Temporary...