Customer Service Assistant - CakeBox East Peckham, England
Job description
Sales Assistant / Customer Service Assistant - CakeBox
Role Summary:
We are looking for like-minded, enthusiastic and energetic individuals to join our team at the Front of House (FOH). It can be a fast paced environment but a fun place to work. No previous experience is required as you will be trained and supervised from day one. We just require a keen attitude and a willingness to learn. Experience of working in retail could be an advantage.
Whether you are answering the phone and dealing with queries; taking orders for cakes etc, selling and promoting shop merchandise or providing information to members of the public, you will deliver an efficient and friendly service to customers at all times.
Main Responsibilities
- Working weekends and evenings
· Preparing the shop before opening
· Maintaining front of house cleanliness throughout the day
· Working in conjunction with our back of house team members to maintain the Cake Box standards
· Keeping a check on the quality of cakes leaving the shop
· Greet and deal with customer’s requests with a smile
· Serve customers and take payments using the cash register and card machine
· Taking cake orders from customers
· Answering the phone
· Learning how to write messages on cakes
· Boxing cakes and slices correctly
· Cashing up at the end of each day
· End of day cleaning with all staff, including mopping the floor
Qualifications/Skills Required
Computer literate
Good oral and written communication
Good people skills
About Cake Box:
The Cake Box is the UK’s largest specialist cake retailer specialising in the production and distribution of high-quality Egg Free celebration cakes across the UK. This is a dynamic and fast-growing business and we are one of 150 plus branches in the UK
Due to the volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 7 days of you contacting us, unfortunately you have not been selected for the position.
Job Types: Full-time, Part-time, Permanent
Salary: £6.00-£11.00 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- Peckham, SE15 4TT: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: Peckham - Cus Service
Expected start date: 10/04/2023