Customer Service Assistant Coventry
Job description
Avaliable Job Today Customer Service Assistant
Hourly Pay: £11.50
Contract (per week): 12-20 hours
Start Date: May 2023
Your Role
We are looking for a Customer Service Assistant who can commit to a variety of part-time contracts. We are open 7 days a week, 365 days a year, 24 hours a day and need people to work a range of shifts and days, this means we can offer great flexibility if required.
In a customer facing environment, your role is to provide a great customer service to our residents. Being vigilant and ensuring that the building and residents are safe. To ensure that designated areas of the building, inside and outside are cleaned to high standards.
Role Responsibilities
· Single point of contact for all residents and visitors
· Maintenance and delivery of building standards, including cleaning of public areas
· Ensuring breakfast is set up and maintained/stocked throughout the morning to ensure every resident receives the same experience
· Help with the planning and running of events
· To attend to any query or incident within the residence and resolve the issue promptly
· Daily site walks to ensure that standards are maintained
· Maintaining organisation with Student’s parcels and mail
Benefits
· 28 days holiday each year including the Bank Holidays (pro-rated)
· Career progression opportunities
· Employee discount schemes - 100s of discounts through our online benefits platform
· Your birthday day off
· Pension scheme
· Team parties/events
· Recognition programmes
· Access to 24/7 Employee Assistance Programme
N.B. All offers of employment are subject to satisfactory pre-employment screening, which will include verification of rights to work in the UK and employment history, as well as a Disclosure and Barring Service check
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Job Types: Part-time, Permanent
Part-time hours: 12-20 per week
Salary: £11.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Coventry, CV1 2EZ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
