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A bit about our Student Admin team…

Our School of Health & Society is one of the largest providers of nursing, midwifery and allied health professional education programmes in the UK, known for our track record of collaborating with a wide range of industry partners across health and social care to produce highly skilled graduates with real work experience. We are at an interesting time in the Higher Education sector, there is significant change in terms of oversight, student expectations and changing demographics and we are trying to do things differently so that we stay ahead of these changes.

So what will the role involve?

• Responsibility for reception area, including greeting customers and providing a positive and welcoming experience.
• Be the first point of call for all staff, students and visitors (internal and external) to the School.
• Triage student queries and work with colleagues to understand answers to frequently asked questions with a view to resolve queries accordingly.
• Welcome students, staff and visitors in the department and show them to where they need to be within the building and signpost them to other relevant departments and services.
• Take and receipt all deliveries to the building, and safely store them until these are collected.
• Book appointments for the public at the School clinics maintaining a high level of patient confidentiality and professionalism.
• Share best practice with other customer service roles both within and outside of the school and ensure a high-standard and consistent level of service for our customers.

It’s an exciting time to join Salford as we look to deliver significant improvements in service delivery across the university. The post holder will be based primarily on Frederick Road Campus. This is a 2 year fixed term contract.

What’s in it for you?

Competitive salary - and excellent pension scheme

Generous annual leave - plus the option to buy additional holiday days

Flexible working - we support a culture of both flexible and agile working, to help you find the right balance (Subject to Business Requirements)

Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential

Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives

The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts

Wellbeing support –dedicated services and facilities to support your mental and physical health, ranging from an Employee Assistance Programme and counselling to sports and fitness facilities, including discounted gym memberships

Sustainable Salford - We embed sustainability in all aspects of university life and have a commitment to becoming NetZero Carbon by 2038

Greater Manchester - Live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyle choices. Our Peel Park campus is unique and offers lots of green spaces. Our MediaCity campus is at the heart of one of the country's leading digital and media hubs

Team Salford - By joining us, you can be part of our ambitious journey and help make a real difference to the people and communities we support

However you identify, whatever your journey has been to get here, come and join us at the University of Salford where we are all proud to belong! watch us in action here!