Customer Service Assistant Nottingham, England
Job description
About us
The Cheese Shop Nottingham Ltd is a small family run business located in the historic Flying Horse Walk in Nottingham. We are professional, customer-centric, fast-paced and our goal is to provide a high level of customer service and support the British artisan cheese industry. the candidate be flexible as we are open 6 days a week,Have a willingness to try different cheeses and foods.A passion for food and a friendly nature is essential. Each day is diverse and therefore we are looking for someone who is outgoing and ready for a challeng and will thrive on delivering the best customer service and to gain a good rapport with the customers
Our work environment includes:Hb
- Food provided
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
Customer Service Representative
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
The Cheese Shop Nottingham Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Customer Service Representative, you will be the face of our organization to our patients and their families. You will be responsible for providing a positive first impression during your initial meeting through consistent communication throughout the process of receiving and serving our patients.
Qualifications:
- High School Diploma or equivalent required.
- Must have customer service experience with a customer service focus for at least one year.
- Must have COVID –19 Vaccination / approved exemption status for medical exemption / or require exemption status to be eligible for employment
Responsibilities:
- Answer all incoming calls (80%+ of calls are from patients)
- Assess patients’ needs and provide support and resources for research-based treatment decisions
- Provide information about the facility and services provided in a timely manner
- Follow all company policies and procedures, as well as comply with all applicable state and federal laws
Job Type: Full-time
Salary: £20,567.00-£21,747.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Every weekend
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
