Customer Service Assistant Kenley, London, England
Job description
We have a great opportunity for a motivated and enthusiastic Part Time Customer Service Assistant to join our team at Jewson Kenley (CR8 5BP)!
Hours of work are full time Monday-Friday 8am – 3pm (No weekend work!)
This role is working with Jewson Kenley as part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople who build, renovate, and maintain the cities of tomorrow.
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
Is this role right for me?
This role has a strong focus on customer service as well as working out in the yard along side working on sales for the branch, so this role is great for someone who loves to build relationships with customers and enjoy working outdoors in a fast paced but supportive environment.
If you are…
- Looking for a busy and active role
- Happy working in an outdoor environment (with full workwear provided)
- Happy with manual handling of our building materials
- Customer focussed and approachable
- Passion for sales and customer service
…then we’d love to hear from you!
- A driving license and access to a vehicle would be preferred for this position due to the branch location
So, what will you be doing?
Our Customer Service Assistants have a strong focus on customer service outside in the yard and in the branch, so this role is great for someone who loves to build relationships with customers and enjoys working outdoors – quite an all rounder role, working with sales and customers along with also out in the yard happy driving a forklift.
Your day-to-day duties will include:
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines so you can offer help and advice
- Help to process and prepare customer orders
- Load/unload customer and supplier vehicles using a forklift to minimise manual handling
- Check incoming deliveries and report missing or damaged products
- Phoning current customers and working on building new business
- Admin based role as well, computer literate and comfortable would be preffered
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy and make Health & Safety a priority
What will we offer you?
STARK Group are pleased to offer you:
- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal
Are Jewson and STARK Group inclusive employers?
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We'd love to hear from you! Hit apply, and a member of our Internal Recruitment team will be in contact with you.
Job Types: Full-time, Part-time
Salary: £19,800.00-£22,578.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: In person
Expected start date: 17/07/2023
