Customer Service Assistant London, England
Job description
关于我们
我们专业并且灵活。
我们的工作环境包括：
- 现代化办公环境
- 提供工作餐
- 可居家办公
- 成长机会
Job Title: Customer Service Representative
Responsibilities:
- Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges in a timely manner
- Maintain customer accounts by updating contact information and order details
- Collaborate with other departments to ensure customer satisfaction and problem resolution
- Document customer interactions and transactions in the CRM system
- Continuously strive to improve customer service skills and product knowledge
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to work well in a team environment
We offer competitive compensation, including benefits such as:
- Medical, dental, and vision insurance options
- Paid time off and holidays
- Retirement savings plan with company match
- Employee discounts on products and services
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives!
Job Type: Full-time
Salary: £23,132.00-£25,167.00 per year
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: Hybrid remote in London
