Customer Service Assistant Perth, Scotland
Job description
LOCATION:
Pullar House 35 Kinnoull Street Perth, PH1 5GD
SALARY:
£21,961 - £23,312 per year
CONTRACT TYPE:
Permanent
POSITION TYPE:
Full Time
HOURS:
36 hours per week
£21,961 - £23,312
Pullar House, 35 Kinnoull Street, Perth PH1 5GD
This role, based within the Local Taxes team in Pullar House, will assist in providing an effective and efficient service to Council Tax and Non-Domestic Rates customers and assist the Council in maximising its income from these sources.
It will comprise a wide range of activities including the input collation and retrieval of information from various computerised systems in order to ensure the accuracy of Local Taxes databases and to identify and collect outstanding monies due to the Council.
The post holder will also assist with a range of administrative functions conducted within the Revenues, Benefits and Welfare service.
The Individual
This post requires someone with a positive approach to working flexibly, willingly and co-operatively.
The postholder will also be someone with experience of using computer databases, who gives a high quality customer service and has good communication skills.
The role may require the successful candidate to be able to carry out some work from home therefore the ablity to work with minimal direct supervision would also be expected.
Further details of the post requirement are available from Kevin Fraser, Team Leader (Local Taxes), Contact details are 01738 475616 and [email protected]
When applying for this post, please provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.
At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours.
