Customer Service Assistant London, England
Job description
Customer Service Assistant
Madame Tussauds London, Marylebone Rd
London, GREATER LONDON, NW1 5LR
United Kingdom
Right now, we're on the lookout for Customer Service Assistants until the end of August 2023 to help create magical memories at Madame Tussauds London!
About the role
In this exciting role you may be the first point of contact for our guests, offering a warm welcome, whether controlling external queue lines (so be prepared to work in all weather conditions) or answering any questions guests may have. You could also be ensuring the smooth running of our Spirit of London ride and Marvel 4D experience.
You could find yourself helping customers at any point throughout the attraction, ensuring our guests have the best immersive, interactive, and imaginative experience! You will have strong communication skills coupled with the ability to interact with our guests, plenty of enthusiasm and energy, and be a reliable team player.
We have part-time and full-time contracts available until the end of August 2023. Our attraction is open daily and so flexibility is needed as shifts will include evenings, weekends, and bank holidays.
If successful we will be holding a recruitment session on February 27th
So, what are you waiting for? Come on in, it’s your time to shine!
To add the glitz and glam, we'll need you to,
- Have loads of experience working in a customer facing environment that puts the customer at the heart of everything
- Be flexible and highly self-motivated to remain focused in this fast paced and fun environment
- Be willing to work within strict health & safety procedures and be willing to undergo training
Why join us?
Alongside a unique working environment, we also offer,
- An hourly rate of £9.93 per hour, paid fortnightly
- 25% discount in our retail shops and restaurants
- 40% online LEGO discount
- You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!
- A truly inclusive culture where everyone is encouraged to be themselves at work and have access to career enabling development opportunities
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.
