Customer Service Assistant

Customer Service Assistant London, England

Madame Tussauds
Full Time London, England 11.2 GBP HOURLY Today
Job description

Customer Service Assistant


Madame Tussauds London, Marylebone Rd
London, GREATER LONDON, NW1 5LR
United Kingdom

Are you looking for a job that’s full of FUN? Our talent agents are scouting for the latest stars to join our outstanding cast, and we’re currently looking for Customer Service Assistants.

Working here feels pretty outstanding and our customer service team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best and is guest focused.

What we are looking for

  • You'll have loads of experience working in a customer facing environment
  • Friendly and hardworking with a "can do" demeanour
  • Excellent communicator who loves to interact with people of all ages
  • Fun, multifaceted, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Knowledge of working within strict health & safety procedures (training will also be provided)

You’ll be the first point of contact for our guests during their visit with us. You could find yourself controlling external queue lines (so be prepared to work in all weather conditions) or answering any questions guests may have. You could also be ensuring the smooth running of our Spirit of London ride and Marvel 4D experience or helping to make sure the shop is always fully stocked and looking presentable. Having the confidence to encourage guests to stock up on Madame Tussauds London related goodies.

Whichever department you find yourself in, you will be helping guests at any point throughout the attraction, ensuring they have the best immersive, interactive, and imaginative experience.

These roles are seasonal, and we are offering contracts on 10 hours per week or 30 hours per week, ending in December 2023. Shifts will be offered based on availability, however, because our attractions are open daily flexibility is needed, especially during weekends, bank holidays and school holidays.

What’s in it for you

Alongside becoming an expert in spreading happiness, you’ll also receive:

  • Fortnightly pay at £11.20 per hour
  • Merlin Magic Pass – allowing your friends and family free entry into our attractions globally!
  • 25% discount in our retail shops and restaurants and 40% online LEGO discount,
  • Access to an exclusive employee discount website
  • Local benefits

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

Customer Service Assistant
Madame Tussauds

www.madametussauds.com
London, United Kingdom
Nick Varney
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Culture & Entertainment
2000
Related Jobs

All Related Listed jobs

Income Officer
Newlon Housing London, England 36282 GBP ANNUAL Today

With experience of providing a customer focused service and strong team ethic, you will have good knowledge of the procedures relating to the recovery of

graphic designer
Orchard Agency Salford, North West England, England 30000 - 28000 GBP ANNUAL Today

Graphic Designer
£28k - £30k
Manchester / Salford - Office based

Graphic Designer / National and international retail...

Bakery / Sales Assistant
Macarons & More Norwich, England 7.45 - 9.5 GBP HOURLY Today

The Sales Assistant role will involve all aspects of serving customers and the day-to-day running of the shop, including cleaning, packing away deliveries.

Sales Assistant
Smiggle Brierley Hill, England Today

Retail sales: 2 years (required). Our Smiggle Store in *Merry Hill,* is looking for a brand new SUPERSTAR Sales Assistant on a part-time basis.

laborer
The Solutions Group (MI) United Kingdom 33280 - GBP HOURLY Today

We are currently looking for a number of COTS Labourers to start in North London.

You will be working on a major construction...