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Job description

We are a reputable and customer-focused company in the service industry, committed to delivering exceptional experiences. With our continued growth, we are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Assistant at an entry-level position.

Responsibilities of a Customer Service Representative:

• Collaborate with team members to achieve sales goals and deliver high-quality results.
• Support the sales team in creating proposals, identifying potential leads, and closing deals.
• Attend and actively participate in sales meetings, training sessions, and campaign planning discussions.
• Provide friendly and thoughtful customer service, ensuring customer queries are promptly addressed and resolved.
• Build strong relationships with customers and colleagues to foster a collaborative environment and achieve success together.
• Contribute to the development and implementation of marketing strategies to generate leads and drive sales.
• Actively participate in team meetings, offering valuable input and insights as necessary.
• Adapt quickly to changing priorities and efficiently handle multiple tasks to meet sales targets.

Requirements:

• High school diploma or equivalent.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport with customers.
• Demonstrated ability to handle difficult customer situations with patience and professionalism.

Job Type: Full-time

Salary: £23,160.00-£24,060.00 per year

Benefits:

• Company events
• Free parking
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Wallasey: reliably commute or plan to relocate before starting work (required)

Work Location: In person