Customer Service Assistant

Customer Service Assistant Norwich

Freightforce Distribution Ltd
Full Time Norwich 10.56 - 12.04 GBP Today
Job description

Avaliable Job Today Freightforce An established successful haulage business based in Norwich is recruiting for a customer service person.

Responsibilities include but not limited too

Dealing with customers on the telephone and via email

dealing with pallet network depots to ensure our customers deliveries are on time

account management

general admin tasks

Skills needed

Friendly outgoing personality

able to communicate with all levels

Enthusiastic, committed and a willing learner with previous experience in a busy office

Sound communication skills with ability to work with individuals across departments and liaise with external customers and contacts

Strong organisational skills and the ability to prioritise a varied workload while maintaining a high degree of accuracy and attention to detail

Willingness to be flexible to assist in smooth running of the busy office.

Job Type: Full-time

Benefits:

  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Norwich: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: One location

Reference ID: Customer service

Customer Service Assistant
Freightforce Distribution Ltd

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