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Customer Service Assistant Exeter, England

Exeter Airport

Full Time Exeter, England 22000 - 24000 GBP ANNUAL Today

Job description

Do you enjoy a fun working environment, with a great team and customers? How about an exciting venue? Then we want to hear from you!

We’re looking for a casual customer service assistant, to join our ever growing team, to help us continue providing the excellent service, we’re so well known for.

An exciting opportunity has arisen to work in the Food and Beverage operation at Exeter Airport. The Café and bar is open daily, all our food is of top quality using local produce.

What does it take to join our team?

A genuine desire to deliver the very best customer service. Thinking your way around challenges and stepping up when things get busy. Being keen to help, learn quickly and offer a great service, always with a smile. Previous experience is desirable, but we offer fantastic on site and online training to teach you all you need to be ‘the face of LEDE’ and create an experience our customers will love and remember.

As a Customer Service Assistant, your responsibilities will be;

To assist with the safe and efficient running of Exeter Airport F&B operation, ensuring that all safety, customer service and quality standards are met
To ensure high levels of customer service and quality control are maintained at all times throughout the complex
To assist in the food and beverage operations as required, including open/close down procedures, service and stock control.
To assist with the general cleaning of the facility as required with a 'clean as you go' attitude.
To ensure that the facilities comply with Fire, Health and Safety, Food and Hygiene Regulations; reporting any issues to the management team.

As a Customer Service Assistant, you will need to have:

A positive and outgoing personality
The ability to communicate clearly
Previous experience in a customer service environment
Proven ability to work on own initiative as well as part of a team
Empathy towards customers, public and their perceptions
Willingness to work non-standard hours on occasions

As a Customer Service Assistant, you will have access to the following benefits;

Full induction and training
FREE Parking
Gym and Swim Membership
My Staff Shop Employee Benefit Scheme
Employee Assistance Programme & Counselling
Self-development Online Training
Flexible Working
Pension Scheme
Staff Perks Discount Card
Voluntary Health Cash Plan
Shout Out Award Scheme
20 Days plus BH
Enhanced Sickness Pay Scheme
Free Bowling for Team Member & their household at Ocean
Free Soft Play for dependents of Team Members at Ocean

Are you ready to take your career to the next level with LED Enterprises? Then Apply Now.

This post is exempt from the Rehabilitation of Offenders Act (ROA) (as amended) and appointment is subject to satisfactory outcome of disclosure (check of all criminal records).

We actively encourage job applications from all members of the community. We are committed to equal opportunities in employment and service delivery and we are only interested in your ability to do the job.

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