Customer Service Assistant Preston, North West England, England
Job description
Customer Service Assistant
Preston/Remote/Hybrid Opportunities Available
Full & Part Time Considered!
Davies are looking to recruit exceptional Claims Handler’s to join our growing Claims team. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.
This role is diverse with exciting opportunities to develop your skills across a range of accounts including motor, pet, gadget, wedding, travel, warranty and household products! There is always something new to get your teeth into!
Once you join Davies there is no ceiling to where you can go within our business!
What your day would look like:
Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country
Ensuring the correct information gets to the right people, you’ll be confident in your written and verbal correspondence and checking policy cover
Reviewing and setting up new claims, appointing contractors and updating claims on internal systems
Prioritising and reviewing diaries in a timely manner
Issuing payments to policyholders and suppliers for settlements
Contributing to team, division and wider business growth and development
What you’ll bring to the role:
Your professional and amiable approach. You want to find solutions and help customers through their claims effectively
You know your way around the computer and can use MS Word, Excel and Outlook with ease
You can work with pace when called to whilst remaining effective, you enjoy the challenge
You pride yourself on your customer care, empathy and attention to detail
Some of the key offers we give back to our people:
Office / Hybrid / Remote working options available
Pension – contribution matched up to 5%
Life Assurance (2 x basic salary
Discounts at 100's of online retailers
Free Eye Test Vouchers
Access to our We-Care service (Your 24/7 online GP, mental health support service, get fit programme and more)
CPD investment with access to training and professional qualifications
Monthly Bus Pass Discounts
To find out more, head over to https://davies-group.com
