Customer Service Apprentice - Leeds Leeds, England
Job description
We are looking for a Customer Service Apprentice to join team!
Location: Leeds
Purpose of the Role
To support the Customer Services Team and Manager to deliver a professional, friendly, and efficient customer service including a warm Sika welcome for visitors to our site, in line with Sika's Values and Principles.
What's in it for you?
The Opportunity: A kickstart to your career in Customer Service including great training on all aspects of the customer journey with the support of a dynamic and close-knit team who have navigated the path on which you are about to embark.
The Skills: Level 2 Customer Service Practitioner & Level 3 Customer Service Specialist
The Support: Line Managers who care and a Mentor specially selected to help you overcome early challenges, plus regular touchpoints with your peers.
The Rewards: A serious wage to reflect the importance of your contribution plus an enhanced benefits package.
The Future: Potential to be offered a full-time position with Sika.
Potential Career Routes: Customer Services Coordinator, Receptionist
Job Requirements :
We welcome expressions of interest from all eligible applicants
What you need to bring to the table:
- Professional, self-motivated and confident outlook.
- Willingness to learn and meet new people.
- Motivated to deliver great results and comfortable in taking the responsibility to do so
A minimum of Level 5 in (Level 2 GCSE or equivalent) Maths & English
- Experience in a customer focused environment
- The right to work and reside in the UK
Additional Information
Salary: Up to £24,000 per annum
3 year apprenticeship: To include L2 Customer Service Practitioner for 12 months followed by L3 Customer Service Specialist for 18 months.
Working Hours: 37.5 hours per week; Monday to Friday between 08:00 and 17:00
Planned Start Date: October 2023
Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 36 months
Salary: From £24,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: 13442BR
