Customer Service and Admissions Advisor Exeter, England
Job description
Do you love providing high quality customer service combined with administration?
Come and work as part of a team in a busy and fast-moving Admissions team. Successful candidates will be able demonstrate excellent customer service and administration.
You will act as the College's first point of contact for all customers and provide an information service to prospective students, current students, employers and other stakeholders using a range of communication methods to satisfy customer enquiries.
You will support in the learner’s journey from application to enrolment, so it is essential that your work is accurate and that you can also deliver high satisfaction levels to both external and internal customers.
The Customer Service and Admissions team members manage the college’s receptions as well as helping on college wide evening events.
We currently have three full time roles available, two permanent and one 18 month fixed term.
Our values – Ambition, Collaboration, Energy
Our values are what make us, us. Please do take a couple of minutes to learn more about them. https://www.youtube.com/watch?v=WcFUB8HvS9M
Your benefits
We recognise that taking regular breaks from work is important. The College offers full time support staff up to 44 days off per year (this includes 28 days annual leave, 8 bank holidays and a period of operational closure at Christmas closure (which has been 8 days in recent years). You will also have the opportunity to join the Local Government Pension scheme, find out more at www.lgpsmember.org.
Your development
As a member of our team, you will also have access to a range of excellent benefits and discounts, along with staff development opportunities, wellbeing services and activities.
If you would like to apply today, please go to http://www.exe-coll.ac.uk/College/Jobs
The closing date for receipt of completed applications is midnight Tuesday 20th June 2023.
We will be holding a selection process for this position the w/c 26th June 2023.
Please click here to hear from some of our staff about their experience of working as part of our team.
Key Information
At Exeter College we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements as set out within Keeping Children Safe in Education statutory guidance.
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.
All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further inform.
We are committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability, or sexuality. We welcome applications for employment from the whole community
We do not accept CVs, no agencies please.
