Job description
- Travel Industry
- Customer Service
- Administration
Job Title: Customer Service Agent / Office Administrator
Salary: £22,500 -£23,500
Location: Nr Stansted, Essex
Type: Permanent
Hours: Monday to Friday, 8.30am – 5pm
We would love to speak to you if you are looking for a role within the travel industry and would like to join a vibrant and friendly team. This company has free on-site parking or is 5 minutes from the train station.
The role of Customer Service Agent will receive full training and be part of a supportive team.
Tasks
- Creating and updating passenger claims using different IT systems
- Processing of items onto database
- Handling of sensitive items
- Out-going phone calls
- Responding to emails from customers
- Data Entry
- Ability to learn new IT systems / platforms
- Good level of written English including spelling and grammar
- Customer service experience
- Administrative experience
- Basic salary: £22,500 -£23,500
- Free parking
- Pension
- 20 days holiday
- Friendly vibrant office within the travel industry
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.