Customer Service Agent - 25k / Immediate Start - Hybrid/Belfast Belfast, Northern Ireland
Job description
VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of Customer Support Specialists. This company offers one of the best working Environments in NI, and also offers many opportunities for progression
Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.
The role will incorporate Hybrid working - 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office. Initial training will be in office.
Individuals who are immediately available or have a 1-week notice will be preferred to others.
Salary
£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits
Responsibilities
- You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling.
- It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.
- We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.
- No Cold Calling in this role
The Ideal Person
- Call experience beneficial
- Finance call experience preferred but not essential- e.g. banks
- Sales experience preferred
- Confident phone manner
- Good communicator
- Objection Handling ability
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
If your company is focusing on recruiting, the recruiters and hiring managers are actively looking for talent and hiring and evaluating candidates based on their experience. They are trying to fill a job opening at a company or organization.
You’ll likely have a recruiting processthat is already defined and standardized. Recruitment strategies are usually implemented when you have high staff turnover or are rapidly growing your company.
Recruitment is necessary to run your business, and it’s great for short-term hiring to fill immediate needs.
Talent acquisition works similarly to recruitment because it still focuses on finding top talent for your business.
However, talent acquisition teams are focused more on long-term goals and hiring at the company. The talent acquisition strategy will need to be dynamic and flexible because you’ll have to try something new each time.
To have a good talent acquisition strategy, everyone on your human resources team needs to know the long-term goals for the business to align their ongoing strategy with that.
Job Types: Full-time, Permanent
Salary: £21,300.00-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Private medical insurance
- Referral programme
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Hybrid remote in Belfast
Reference ID: Vanrath - Admin
