Customer Service Advisor – up to £22,000 Bournemouth, England
Job description
If you have a passion for providing customer service and are ready to kick start your career with a well recognised business and receive some fantastic benefits – we want to hear from you!
This is a place where you truly feel a part of the company, and the work that goes in does not go unnoticed. Not only do they provide you with a free activity watch, but they are also very proactive on their employees' wellbeing, so they encourage you to get involved with their fitness activities.
Salary: £22,000 + Bonus + Benefits
Location: Stockport (hybrid working after initial 6 months in the office)
Shift Pattern: Monday to Friday: between 9AM - 6PM
Who is Vitality?
We’re out to make the world a healthier place, and your call could be the start of this change. That’s an unbeatable feeling.
We’ll give you everything you need to do a brilliant job, including loads of support for your physical and mental wellbeing. Think running clubs and fitness activities; wellbeing apps; on-site canteen; Sky TV; nutrition advice; even help to stop smoking!
If you like a fun, buzzy environment – and a bonus for great performance – you’ll love life at Vitality.
Duties & Responsibilities
- Taking inbound calls from business partners and brokers
- Responding to email queries in a professional and personable manner
- Work on building strong client relationships, whilst supporting servicing needs required from our clients
- Work quickly and efficiently, while treating every client with a professional service
Skills Required
- Experience within a customer service role is preferable but not essential
- Ability to communicate well, both written and verbally
- Adaptable to change
- Enjoy working collaboratively to support your team and wider teams within the department
- Ability to prioritise workload and take ownership
- Customer focused, enjoys building professional working relationships in a business-to-business environment
- Computer literate
If you feel you may fit the profile we are looking for, and ready to kick start your career within customer service – please do not hesitate to apply today!
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Flexitime
- Transport links
- Work from home
Schedule:
- 8 hour shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Work Location: In person
Expected start date: 09/06/2023
