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CUSTOMER SERVICE ADVISORCarbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £13.40 p/h JOB TYPE: Ongoing contract for 3 monthsLOCATION: ReadingHOURS: Full time, Mon to Fri.WORKING PATTER: Hybrid working - currently 2/3 days in the office and 2/3 days at homeTHE ROLE

• You will support the already customers ranging from both inbound or outbound telephony.

• You will support the already customers via email and website communications.

• You will check outbound/inbound customer letters.

• Data entry.

• Telephony experience is essential for this role. This is a placed role handling between 40 - 50 calls a day.

THE SUCCESSFUL CANDIDATE

• Must be comfortable handling high volume of calls daily.
• Possess excellent customer service skills.
• Knowledge of utilities is desirable, although training will be provided.
• Good IT Skills.
• Ability to stay calm under pressure.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.