Customer Service Advisor - Newcastle-upon-Tyne Scotswood, England
Job description
Would you like to join a forward thinking company that invests in people and their development?
Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Newcastle branch.
The Customer Service Advisor is expected to take responsibility for handling customer orders and enquiries across a broad product range and to ensure that customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
The ideal Customer Service Advisor will be a flexible person who enjoys working as part of a small team. A good telephone manner and computer literacy are essential.
Previous relevant experience would be an advantage, but not essential.
Proficiency in SAP would be advantageous.
Full training will be provided on all product and service offerings.
Your normal working hours will be based on a 40 hour working week, usually Monday to Friday 8am to 5pm.
Please apply, enclosing your current CV a, and detail in the application how your experience and skill set will help you in this role.
Job Types: Full-time, Permanent
Salary: £24,720.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Scotswood, NE4 7HX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
