Customer Service Advisor - Mortgages (Fully Remote Contact Centre) Remote
Job description
*** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 27TH MARCH 2023***
Do you have telephone-based Customer Service experience and wanting an opportunity to work fully remote?
OR
Are you currently working within Financial Services and looking for a new challenge?
This could be the role for you!
Our client is seeking confident, empathetic communicators to join their rapidly expanding team. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration
The ideal applicant will come from some form of Financial Services background and be used to working in a fast-paced and regulated environment.
What’s in it for you?!
Our client has implemented vast changes in all that they do. This has resulted in a hugely positive response in a recent employee satisfaction survey!
Some of their benefits include:
- Fully Remote working
- All I.T equipment supplied
- Full remote training
- Up to 7.5% annual bonus (Which was paid last year and on track again to be paid again this year)
- Frequent staff incentives which include high street vouchers
- Employee assistance and welfare programme
- Private healthcare
- Subsidized gym memberships
- Annual awards
- PROGRESSION!
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Remote
Expected start date: 27/03/2023
