Job description
Customer Service Advisor (immediate start)
EFCUSTM-5671_1678719312
Salary Package: £13 - £14 per hour
Location: Milton Keynes, England
Consultant: Emma Foley
Posted: 13/03/2023
Description:
Wild are working with a fantastic employer placed in Milton Keynes working within customer service. This company offer a great working environment and many opportunities. This is working on a temporary basis.
As a Customer Service Advisor, you will contributing towards maintaining the company’s reputation for providing a high level of customer service.
Role:
- You will be phone based making calls to customers
- You will resolve enquiries consistently to team standards and promptly.
You will be talking about what the company offers
- You will be speaking with customers who are required to make payments to their membership and obtain payment.
Data security, protection and confidentiality are of high importance and you will report any breach or suspected breach of policies.
Experience:
- Exceptional customer service skills and experience within a phone based role
Good IT skills
Organisational, planning and administrative skills
Able to work in a fast paced environment
Experience in managing multi-channel enquiries, phone, email, online chat and social media
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.