Customer Service Advisor - Immediate Start! Royal Leamington Spa, England
Job description
Love helping people? We have an exciting opportunity available as a Customer Service Advisor! You will join a long-standing legal company in their collections department, providing over the phone support / guidance on mainly inbound calls from clients and customers around debt management. With excellent hours, no weekends, good earning potential, and tons of career opportunities available to you why not get in touch?
Salary - £19,430 (Rising to £20,200 after probation) + Monthly bonus taking your total salary to £23,200
Role Type - Full time / Permanent / Shift rota between 9am – 6pm, Monday – Friday (no weekend work required)
Location - Leamington Spa, Warwickshire (commutable from Warwick, Bishop’s Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas)
Benefits – 22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Lots of incentive schemes
The Role
You’ll assess customers incomings and outgoings and help them to manage their debt by setting up a realistic payment plan that is fair for the customer. You'll use the system to log all call information and calculate the payment plans - It's important you are resilient and enjoy helping people!
If you have a background in customer service, sales, retail, hospitality, or you're a recent graduate looking for your first role, reach out! You don't need previous experience in a telephone-based role as full training will be provided.
This is an excellent opportunity to develop within a business and really perfect your customer service skills, why keep scrolling? Apply today!
