Customer Service Advisor - Email, Phone and Livechat Glasgow, Scotland
Uniting People
Full Time
Glasgow, Scotland
23000 GBP ANNUAL Today
Job description
Customer Service Advisor - Full Time/Permanent
Glasgow City Centre
£23,000
Hybrid working after initial training is complete
We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.
Role:
- You will be speaking to clients via phone, live chat and email
- You will act as the prime customer contact point for all query types
- Keeping clients up to date throughout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with internal teams
- Actively manage the back office/admin to make sure that customer service levels are met
Apply now and a member of the team will be in touch to discuss your application!
Job Types: Full-time, Permanent
Salary: £23,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
Uniting People
www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
