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Customer Service Advisor - Email, Phone and Livechat

Customer Service Advisor - Email, Phone and Livechat Glasgow, Scotland

Uniting People
Full Time Glasgow, Scotland 23000 GBP ANNUAL Today
Job description

Customer Service Advisor - Full Time/Permanent
Glasgow City Centre
£23,000

We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.

Role:

  • You will be speaking to clients via phone, live chat and email
  • You will act as the prime customer contact point for all query types
  • Keeping clients up to date throughout
  • Escalating issues in a timely manner
  • Handle and resolve end to end customer enquiries aiming for a first time fix
  • Clearly communicate timelines
  • Liaise with internal teams
  • Actively manage the back office/admin to make sure that customer service levels are met

Apply now and a member of the team will be in touch to discuss your application!

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Work Location: In person

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Customer Service Advisor - Email, Phone and Livechat
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
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