Customer Service Advisor

Customer Service Advisor Crawley, West Sussex, South East England, England

Viribus Animo Recruitment LTD
Full Time Crawley, West Sussex, South East England, England 26000 GBP ANNUAL Today
Job description

Job Title: Customer Service Advisor

Job Type: 40 hours

Location: Crawley

Hours: 07:30 - 16:30, 08:30 - 17:30, 1 in 3 Saturdays

Salary: £26,000 per year

The Role:

As a Customer Service Advisor we want you to bring your previous experience to the team. You'll need to demonstrate your experience dealing with our customers as you will be the first point of customer contact for the DLG Auto Services, collaborating with our customers and the respective claims and internal functions to our own high standards, as well as working to meet our customer's needs. If you love to stay busy this role is really for you.

  • You will deliver high levels of customer contact and communications throughout the vehicle repairs.
  • Provide Service Level Agreements, ensuring customers are contacted regarding repairs
  • Identify, own, and handle the risks involved in running our business appropriate to role, following the Direct Line Group risk framework'.
  • You will be accountable for your individual performance and also contributing to site performance.

The Candidate:

  • 1 year in a Customer Service over the phone/F2F - ideally from a bodyshop/dealership or insurance/claims background
  • Drive to succeed
  • Able to work in a fast-paced environment

Benefits:

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus many more

Job Type: Full-time

Salary: From £26,000.00 per year

Benefits:

  • Company events
  • Company pension

Schedule:

  • Day shift

Work Location: In person

Reference ID: DLG#010

Customer Service Advisor
Viribus Animo Recruitment LTD

https://www.varl.co.uk/
Cheltenham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
Staffing, Recruitment & Subcontracting
2022
Related Jobs

All Related Listed jobs

Casual Football Development Coach
Wolverhampton Wanderers FC Wolverhampton, England 27852 - 35458 GBP ANNUAL Today

Hold a full driving licence. To be able to act as a positive mentor to children and young people in sport. Understanding of how to work safely with children and

1st Line Helpdesk
Apogee Managed Services Maidstone, England 24000 GBP ANNUAL Today

Using remote access software to assist our clients in resolving printing related queries (print, scan, fax, colour queries and network related issues), in

Casual Sales Assistant - Sports Direct
Sports Direct Havant, England Today

To recommend, select and locate the correct merchandise for the customers needs. Ask open questions to find out customers needs.

Sales Assistant - Manchester T2 New
WHSmith 10 GBP HOURLY Today

Whether youre the friendly face on one of our tills, answering queries on the shop floor - sharing your product knowledge, or ensuring our displays are always

Loss Prevention Officer (security) - TK Maxx Peterborough Brotherhood - F/T 37.5hrs
TK Maxx Peterborough, England 20939 - 27000 GBP ANNUAL Today

Acting with integrity and working in partnership with the Loss prevention team and store management to implement Loss Prevention policies and processes.