Customer Service Advisor Nelson, England
Job description
TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports.
We are looking for an ambitious, well organised and driven individual to join our team at TLB Medicals.
As a customer service advisor, your job will be to assist clients with their enquiries and liaise with team members to ensure that weekly targets are achieved.
Your job role will include:
- Contacting clients who have made online enquiries
- Ensuring customers that qualify for our service by meeting company criteria
- Asking them relevant questions to their enquiry and following up by requesting additional information
- Working with teams members to achieve daily and weekly targets.
- Ability to communicate with both potential clients and colleagues
- Objection handling (full training is given)
- Confident telephone manner
- Target driven and Highly Motivated / Team Player
- Must be reliable and punctual.
- Ability to build rapport with the customer
Benefits of the job include:
- Company Bonus Scheme
- Regular incentives
- Free parking
- Casual Dress
- No weekends
If you are looking for a job with real potential and development opportunities, then this is the job for you. You need to have a passion for customer service and helping people with their enquiries, be team player and someone who wants to progress withing the company.
Training & Development:
Full training is given to all new starters and we there are genuine opportunities for progression within the business.
Job Types: Full-time, Permanent
Salary: From £22,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Nelson, BB9 7TY: reliably commute or plan to relocate before starting work (required)
Work Location: In person
