Customer Service Advisor Wakefield, England
Job description
We're partnering with a company that has grown from nothing to £15 turnover and a 40 staff headcount within 4 years of trading.
It’s an exciting time to join - great opportunities and growth potential working for a company that puts its people at the heart of what they do.
This is a Hire Desk role. Predominantly inbound communications, you’ll be acting as that first point of contact for the customer base. Whether that’s taking orders, opening new accounts or dealing with general enquiries – you’ll be given thorough training to ensure you can handle every call that comes your way.
In return, all we ask for is enthusiasm, energy and keenness to learn!
We don’t need you to have bags of experience. You maybe have a background within customer service and now looking to transfer those skills into a new environment – those skills you’ve learned are valuable to us – thinking on your feet, multi-tasking and working in fast paced environments – that really does put you in good stead for this role.
This is a growing Hire Business in Wakefield. Ultimately, they hire out plant and machinery to industries across the country. Working in a team of around 40, you’ll be that point of contact between the customer and the business.
Your day-to-day responsibilities will involve…
- Answering calls from suppliers and customers
- Ensuring impeccable customer service at all times
- Managing customer accounts
- Working with your suppliers to ensure products are available at the best prices for your customers
- Updating internal systems
- Data entry
- General administration
You’ll have these skills…
- Professionalism – you’ll be speaking with a wide variety of customers on the phone and over email – confidence and professionalism will be key to ensuring a great experience for them
- Ambition -we aren’t looking for someone who is happy staying in the same job for life – we want someone who is keen to GROW with the company
- Organisational – you’ll be working on multiple tasks at any one time – you’ll need to be able to fit seamlessly into this way of working
The nitty gritty…
- Wakefield based
- Up to £23,000 (with regular pay reviews including first 3 months)
- Genuine opportunities to progress
All candidates will be assessed on suitability for the role, and feedback will be given (successful or otherwise) with 7 days of receiving any application.
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We act as an employment agency for all permanent recruitment and employment business for all supply of temporary and contractor workers.
Job Types: Full-time, Permanent
Salary: Up to £23,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Expected start date: 01/06/2023
