Customer Service Advisor Swansea, Wales
Job description
The Consumer Helpline are expanding and are looking to recruit the best Customer Service Advisors to join our team based in our busy inbound contact centre in the heart of Swansea.
£10.00 Per Hour
Why work with us?
· Fortnightly Pay
· Working as part of a great team
· Robust training program
· Internal progression opportunities
· Full time permanent contracts
Your working hours
Working 37.5 hours per week on a rolling shift pattern across the opening hours of our business which are:
Monday - Thursday 9.00am - 5.30pm
Friday - 09.00am - 4.00pm
The Role
- Answering incoming calls and making outbound calls with customers regarding their energy accounts
- Excellent listening skills to ensure all information is recorded accurately
- Ability to bring a strong rapport with customers
- Proficient with using computer systems
If you have experience of working in a customer focused environment, love talking to people, supporting them to get the best products to meet their needs and want to be part of a people focused business then we would love to hear from you!
Job Types: Full-time, Permanent
Salary: £10.00 per hour
Benefits:
- Company pension
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: SSS03012023
